Frequently asked questions
Can I place an order over the phone?
Can I book a delivery slot?
Sure, In the notes, with your order, you can say "closed mondays" or deliver after a certain date. You can also request that these notes be put on your account so that you do not have to say it everytime.
Do I need to be in to sign for my delivery?
How long will my delivery take to arrive?
How do I get me dryer repaired?
Just ship it to us, EZ-Groom, 10411 Capital Street, Oak Park Mi. 48237. with your 10 digit phone number. We do not need any notes, instructions, or the hose. It will be fine. Remember, we build dryers. we will do our standard Tune up and get it right back to you. $59.95 for the single motor and $109.95 for the double motor dryers. If new motors are needed $99.95 more per motor, we will call you.
I can’t see my basket, what is wrong?
Is your website secure?
How is my discount calculated?
Do I have to pay to return my online order?
How do I return items bought via the website?
Please call our office to obtain a RA number (Return Authorization number).
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